Data protection declaration

Name and address of the responsible Person

The person responsible within the meaning of the Basic Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:

Instone Real Estate Group AG
Grugaplatz 2-4
45131 Essen
Deutschland

Phone.: +49 201 453550
Fax: +49 201 45355-934
Email: infoinstone "«@&.de

Name and address of the data protection officer

The data protection officer of the responsible person is:
TÜV Rheinland i-sec GmbH
Am Grauen Stein
51105 Cologne

Phone.: +49 221 56783-505
Email: datenschutzbeauftragterinstone "«@&.de

Provision of general data and information

Instone Real Estate makes every effort to ensure that the information and data contained on this website are correct. Instone reserves the right to modify or supplement the information or data provided without prior notice.

 

Contractual relations

The www.instone.de website contains hyperlinks to the websites of third-party service providers. Instone Real Estate enables users of its websites to also access the websites of partner enterprises. Users of the www.instone.de website enter into a contractual relationship with the respective service provider through the use of its services. The corresponding terms and conditions of this service provider are then applicable. The legal and textual responsibility for the services offered on the pages of the partner enterprises lies solely with the respective partner enterprise whose website can be called up via the www.instone.de homepage.  If the services of a service provider are used, contractual relationships are formed exclusively between the relevant partner enterprise and the user subject to the terms applicable to this contractual relationship.

 

Liability

The information which we provide to you on this website has been collated with the greatest possible care and is updated on an ongoing basis. Despite our best efforts, however, the absence of errors cannot be guaranteed. No liability shall be accepted nor any guarantee given with regard to the currency, correctness or completeness of the information and data provided.
Despite every effort to monitor content, we accept no liability for the content of external links. The operators of such linked pages are exclusively responsible for their content. Moreover Instone Real Estate Group AG accepts no responsibility for the data protection measures taken by the operator of such websites.

 

Copyright

The content of the Instone website is protected by copyright. The copying, dissemination, storage, reproduction and transmission of all information or data, particularly the use of texts, parts of texts or images, or other works published on the websites, is expressly prohibited without the prior written consent of Instone Real Estate Group AG. The texts and images in the “Press” area which are provided expressly for distribution are exempted.

 

Applicable law

All information or data, their use, the log-in to the Instone Real Estate websites as well as any associated action, inaction or omission are subject exclusively to German law. The place of jurisdiction is Essen.  

 

Consumer dispute settlement

Instone Real Estate would like to point out that we are neither obligated nor willing to participate in a dispute settlement process before a consumer conciliation committee in accordance with the German law on consumer dispute resolution (Verbraucherstreitbeilegungsgesetz).

The responsible chamber of mediation is:

Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.

Straßburger Straße 8
77694 Kehl am Rhein
www.verbraucher-schlichter.de

Privacy Policy

The provider of the website www.instone.de is Instone Real Estate Group AG, Grugaplatz 2-4, 45131 Essen, Germany (hereinafter referred to as "Instone" or "we"). Further information about the provider can be found in the IMPRINT of this website or at the beginning of this declaration.

The protection of personal data is very important to us. We therefore operate our website in compliance with the applicable laws on data protection. Below you will learn about the extent and purposes of our collection and use of personal data in connection with the provision of this website.

What are personal data?

Personal data are all pieces of information relating to a specific or identifiable natural person. Your name, address, mailing address, telephone number, or e-mail address are examples of such data.

 

Categories of recipients

First of all, only our employees receive knowledge of your personal data. We also share your personal data, insofar as this is permitted or prescribed by law, with other recipients who provide us with services in connection with our website. We limit the transfer of your personal data to what is necessary, in particular in order to be able to process your order. Some of our service providers receive your personal data as processors and are then strictly bound to our instructions when handling your personal data. In some cases, the recipients act independently with their data, which we transmit to them.

Below we list the categories of recipients of your personal data:

  • Possibly payment service providers and banks, in processing the payment,
  • IT service providers for the administration and hosting of our website, for sending newsletters and for operating our IT systems,
  • Legal advisors in asserting our claims,
  • Sales partners
  • Service providers who record initial contact data on our behalf
  • If necessary other categories of recipients.

 

Accessing our website

When you access our website your web browser transmits certain data to our web server for technical reasons in order to provide you with the information you are retrieving. The following data are collected, temporarily stored, and used in order to enable you to access the website:

  • your IP address
  • the date and time of your request
  • the time zone difference to Greenwich Mean Time (GMT)
  • the content of your request (specific page)
  • your access status / HTTP status code
  • the data volume transmitted
  • the website from which your request originates
  • the browser, language, and version of the browser software
  • the operating system and its user interface
  • the referring website

When you visit our website third-party companies, in particular AddThis, collect anonymous information. These companies may use non-personally identifiable information to provide advertisements about goods and services likely to be of interest to you Cookies and/or web beacons (tiny graphic images used to record, collect, and analyze simple actions such as visitor traffic on the website) may be used to collect this information. To learn more about this customary advertising practice you can visit the website www.networkadvertising.org

Cookies

When you visit our website we may store information on your computer in the form of a “cookie”.  "Cookies" are small text files that are copied from a web server onto your hard drive. Cookies contain information that can later be read by a web server in the domain from which the cookie was sent. The cookies we use contain no personal data.

We use what are known as "session cookies" and "persistent cookies". Most of the cookies we use are known as “session cookies” which are necessary to ensure consistency during your visit, i.e. in order to ensure that your details remain in place during your session, for example. These session cookies are automatically deleted when your session ends.

Persistent cookies remain on your end terminal for a longer period of time and enable us to make use of the tools described below for web analytics.
The following cookies are used on this website:

Cookie

Purpose

Lifetime

_ga

Google Analytics

2 Years

_gid

Google Analytics

1 day

_gat

Google Analytics

0

BT_ctst

Acceptance of browser cookies

Session

isSdEnabled

Depth detection website

1 day

TS#

Improve of display/loading

Session

IR Pages2_Session

Improve of display/loading time

Session

cgi-bin/fncls.ssp

Counting requests IR messages

Session

EquityStory

Session ID for equal distribution requests via server

Session

You have the option to accept or block cookies. The majority of web browsers automatically accept cookies. Normally, however, you can use your browser settings to block cookies. If cookies are blocked then you may potentially no longer be able use some of the functions of our website. If cookies are accepted you can block the accepted cookies again at a later point in time. If you delete the cookies then all of the settings managed by these cookies, including advertising settings, will be deleted and it may not be possible to restore them.

urther information on the cookie settings of popular web browsers can be found under the following link:
http://meine-cookies.org/cookies_verwalten/index.html

Analysis

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA ("Google").

Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization has been activated on this website so that the IP address of Google users within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened beforehand. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can find more information on the handling of user data at Google Analytics in Google's data protection declaration:

https://support.google.com/analytics/answer/6004245?hl=en

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link  (https://tools.google.com/dlpage/gaoptout?hl=en) Download and install the available browser plug-in.

You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set that prevents the future collection of your data when you visit this website:

ReCaptcha

We use the Google reCaptcha service to determine whether a person or a computer makes a particular entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the device used, the website that you visit with us and on which the captcha is integrated, the date and duration of the visit, the identification data of the device used Browser and operating system type, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks for which you have to identify images. The legal basis for the data processing described is Art. 6 Para. 1 Letter f DSGVO. There is a legitimate interest on our part in this data processing to ensure the security of our website and to protect us from automated entries (attacks).

Marketing

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link:
https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6

(1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to:
https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: 
 https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Use of specialized hosting and e-mail service providers

We cooperate with specialized service providers for the performance of certain services, in particular the hosting of the website as well as e-mail services. These service providers process your personal data on our behalf and strictly in accordance with our instructions and guarantee compliance with data protection regulations as well as the required security measures. In addition, the service providers only receive information from us that is necessary for them to perform the respective service.

Contact form

Description and scope of data processing 

On our website is a contact form available, which can be used for electronic contact. If a user accepted this option, the data entered in the input mask will be transmitted to us and saved. These data are:

  • Surname 
  • E-mail addres
  • Phone
  • Adress data
  • Living space
  • Rooms
  • Type of accommodation
  • Asset
  • Optional: housing, total budget

At the time of sending the message, the following data is also stored:

  • date and time of registration,
  • name and e-mail address
  • IP address of the
  • Transmitter/ User Agent (corresponds to browser)

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.

Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage:
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

The additional personal data collected during the sending process will be deleted at the latest after one deadline.

Data processing in context with newspaper coupons
Sometimes we advertise new development projects in a newspaper. Under the advertisement you have the opportunity to tell us your interest in this project via a coupon. Please enter your name and contact details on the coupon and let us receive this coupon. We store your data and contact you as soon as we offer the future apartments on the market for sale.

The data processing is based on your consent according to article 6 (1) UAB's. 1 lit. a) DSGVO.

Social Media Appearances Instone

Data Processing Through Social Networks

We maintain publicly available profiles on social networks. The individual social networks we use can be found below. Social networks such as Instagram, Twitter, Xing, LinkedIn and Google, etc. can usually analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). By visiting our social media presence, numerous data protection-related processing processes are triggered.

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data can also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, using cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. In this way, interest-based advertising can be displayed inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or were logged in.

Please also note that we cannot track all processing processes on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and data protection provisions of the respective social media portals.

Our social media presence is designed to ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal bases that have to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 Para. 1 lit. a DSGVO).

Responsible and assertion of rights

If you visit one of our social media sites (e.g. Instagram), we, together with the operator of the social media platform, are responsible for the data processing processes triggered during this visit. You can exercise your rights (information, correction, deletion, restriction of processing, data portability and complaint) in principle both against us as well as against the operator of the respective social media portal. Please note that despite the shared responsibility with the social media portal operators, we do not have any full influence on the data processing processes of the social media portals. Our options depend largely on the company policy of the respective provider.

Storage time

The data collected directly by us via the social media presence will be deleted from our systems as soon as: the purpose for their storage no longer applies, you ask us to delete them, revoke your consent to the storage or the purpose for the data storage no longer applies. Saved cookies remain on your device until you delete them. Mandatory legal provisions - especially retention periods - remain unaffected. We have no influence on the storage period of your data, which are saved by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their data protection declaration, see below).

Social Networks in Detail

Google Profiles

We have profiles on Google. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google is certified according to the EU-US Privacy Shield:

You can adjust your advertising settings independently in your user account. To do this, click on the following link and log in: https://adssettings.google.com/authenticated 

For details, see Google's privacy policy

HTTPS://POLICIES.GOOGLE.COM/PRIVACY

Instagram

We have a profile on Instagram. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. You can find details on how they handle your personal data in Instagram's data protection declaration: 

https://help.instagram.com/519522125107875

Twitter

We use the short message service Twitter. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Twitter is certified under the EU-US Privacy Shield. You can adjust your Twitter privacy settings independently in your user account. To do this, click on the following link and log in:
https://twitter.com/personalization

Details can be found in Twitter's data protection declaration: 

https://twitter.com/en/privacy

Twitter Pixel

Our website uses the visitor action pixel from Twitter, Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”) to measure conversion.

In this way, the behavior of site visitors can be tracked after they have been forwarded to the provider's website by clicking on a Twitter advertisement. This enables the effectiveness of Twitter advertisements to be evaluated for statistical and market research purposes and enables the optimization of future advertising measures.

The data collected is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Twitter, so that a connection to the respective user profile is possible and Twitter can use the data for its own advertising purposes, in accordance with the Twitter data protection guideline. This enables Twitter to place advertisements on Twitter and outside of Twitter. As the website operator, we cannot influence this use of the data.

You can deactivate the remarketing function under “Individualization and data” in the data protection and security area at  https://twitter.com/settings/personalization. To do this, you must be logged in to Twitter.

YouTube

We have a profile on YouTube. The website is operated by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. You can find details on how they handle your personal data in YouTube's data protection declaration https://policies.google.com/privacy

For more information on data protection at YouTube, see their data protection declaration at:  https://policies.google.com/privacy?hl=en.

LinkedIn

Our website has a profile in the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit one of our pages that contains LinkedIn functions, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the "Recommend" button from LinkedIn and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.

For more information, see LinkedIn's privacy policy at: 

HTTPS://WWW.LINKEDIN.COM/LEGAL/PRIVACY-POLICY.

LinkedIn Pixel

Our website uses the visitor action pixel from LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn") to measure conversion.

In this way, the behavior of site visitors can be tracked after they have been forwarded to the provider's website by clicking on a LinkedIn advertisement. This enables the effectiveness of LinkedIn ads for statistical and market research purposes to be evaluated and enables the optimization of future advertising measures.

The data collected is anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by LinkedIn, so that a connection to the respective user profile is possible and LinkedIn can use the data for its own advertising purposes, in accordance with the LinkedIn privacy policy. This enables LinkedIn to enable advertisements to be placed on LinkedIn and outside of LinkedIn. As the website operator, we cannot influence this use of the data.

You can deactivate the remarketing function in the account settings at https://www.linkedin.com/psettings/advertising. To do this, you must be logged in to LinkedIn.

If you do not have a LinkedIn account, you can deactivate usage-based advertising by LinkedIn on the website of the European Interactive Digital Advertising Alliance: 

http://www.youronlinechoices.com/de/praferenzmanagement/.

XING

We have a profile at Xing. The operator of the website is the operator of the website New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany. Details on how they handle your personal data can be found in Xing's privacy policy  https://privacy.xing.com/en .

Further information on data protection at Xing can be found in their data protection declaration at:

https://privacy.xing.com/de/datenschutzerklaerung

You can object to all cookies stored on your computer on the website of the European Interactive Digital Advertising Alliance http://www.youronlinechoices.com/de/praferenzmanagement/ even if you do not have an account on the social media channels.

You can set your browser so that you are informed about the setting of cookies and so that cookies are allowed only in individual cases, the acceptance of cookies for certain cases or in general can be denied, and the automatic deletion of cookies when the browser is closed can be activated. If cookies are deactivated, the functionality of this website may be restricted.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 Para. 1 lit. a DSGVO.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 Para. 1 lit. f DSGVO. If the email contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

Purpose of data processing

The processing of personal data from the input mask serves us only to process the contact. If you contact us by email, this is also the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified.
The additional personal data collected during the sending process will be deleted after a period of time.

Protection of your data

We take appropriate technical and organizational measures together with our service providers to secure our website and IT systems against the loss, destruction, or unauthorized access, change, or distribution of your data.

Right to information, correction, locking, and deletion of personal data, contradiction and withdrawal of consent
You have the right to obtain information on the data stored concerning your person as well as to demand its deletion, correction, or blocking free of charge.

You may withdraw your consent to the future collection, processing, and/or use of personal data at any time.

If you have any questions about data protection or the processing of your data then please contact us using the contact information provided in the IMPRINT of this website and we will be happy to answer them for you.

Updates to the privacy policy
We reserve the right to update this privacy policy from time to time. Updates to this privacy policy are published on our website. Changes take effect once published on our website. We therefore recommend regularly visiting this page in order to stay informed about any updates.